Mark Manley, director of professionalism and ethics, emphasizes collaboration and communication

Mark Manley plans to strengthen USC’s culture of integrity and accountability while tracking sensitive complaints and investigations across the university. His main priority, along with continuing to build the office’s staff, is to launch in the very near future a centralized database to monitor complaints and the progress of investigations. The university-wide software system will bring human resources offices and all investigative units, such as Title IX, Office of Equity and Diversity, Office of Compliance and Office of Athletic Compliance, together on a single software platform. The tool will allow those departments to track and manage their individual complaints.

“It will also allow our office to globally view the entire system to get a snapshot of what’s happening at the university,” Manley said. “Not only will we look to create efficiencies with our investigations, but we will ensure nothing falls through the cracks. With the use of the big data we will accumulate, it will also allow us to be more proactive and look for areas of risk we can address.”

Manley also talks regularly with faculty, staff and students about the office’s capabilities and services — an effort started by his supervisor, Michael Blanton, USC’s vice president for professionalism and ethics.

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