The University’s singular focus must continue to be the students, patients, and community we serve. They are the center of our academic and medical mission, and we owe them our very best. Our shared commitment must be to ensure that all of our students step onto campus feeling energized, motivated, safe, and confident about their USC experience. Our dedicated faculty and staff work constantly and tirelessly towards this goal.

A member of the faculty, addressing the very purpose of a University, remarked that “we are the light of the human mind.” Our light has dimmed recently. By working together, with passion and commitment, we will restore trust and heal our community. It is because of that Trojan passion and commitment that USC will light the human mind more luminously than ever before.


Measures Underway to Achieve Significant and Sustainable Change

We continue to improve our student health center, with Dr. Sarah Van Orman, Chief Health Officer at USC Health, leading this transformation. In August 2017, USC brought student health systems under the auspices of our academic medical center, Keck Medicine of USC, in order to further professionalize our care and to bring the resources of our academic medical center to provide the best services to our students, whose well-being and safety is our top priority. Our newly formed Office for Professional Ethics (OPE), led by vice president Michael Blanton, is now operating as a central hub for monitoring, investigation, and tracking of complaints to ensure that, going forward, any issues are rapidly identified and addressed.

Trustees Chairman Rick Caruso promises openness and honesty

Caruso, a USC alumnus, will continue to lead a special committee of the board of trustees overseeing the investigation of Tyndall and the USC student health center. In a letter to “members of the USC Family,” he announced that the special committee hired O’Melveny & Myers, an international law firm, to investigate the conduct and reporting failures of the student health center. Caruso also pledged to bring accountability and transparent reporting practices to the university.

Student Health expands language services in Chinese

In response to Chinese students’ concerns about the recent scandal, the USC Student Health plans to hire a new Chinese-speaking medical assistant by the start of fall classes, in addition to the current Chinese-speaking assistant on staff. Since April, the USC Student Health has been recruiting a mental health counselor who “is not only bilingual in Chinese, but also understands college student issues,” Chief Student Health Officer, Dr. Sarah Van Orman, told USC Annenberg Media, “It’s a good opportunity for us to look at how we’re taking care of the Chinese students.”

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