The University’s singular focus must continue to be the students, patients, and community we serve. They are the center of our academic and medical mission, and we owe them our very best. Our shared commitment must be to ensure that all of our students step onto campus feeling energized, motivated, safe, and confident about their USC experience. Our dedicated faculty and staff work constantly and tirelessly towards this goal.

A member of the faculty, addressing the very purpose of a University, remarked that “we are the light of the human mind.” Our light has dimmed recently. By working together, with passion and commitment, we will restore trust and heal our community. It is because of that Trojan passion and commitment that USC will light the human mind more luminously than ever before.


An update from Interim President Wanda Austin

In recent weeks, I attended listening sessions for the presidential search on both campuses, and met privately with a range of groups, including the Academic Senate. In smaller settings I met with deans and faculty, boards of councilors, undergraduate and graduate student leadership, leadership of the staff senate, and gatherings of university departments and units. I have also had some very insightful conversations with student, staff, and alumni groups and community leaders. Many of you have provided feedback via digital media. These interactions have provided critical insights into the range of perspectives on a number of important issues.

Listening is crucial if we hope to effect meaningful change, as is deeply considering others’ perspectives. Overall we are aligned regarding the importance of living our values. Our commitment to excellence, trust, and transparency is foundational to our success. We will encourage everyone on our campuses to strengthen our culture by being collaborative, being better listeners, and being part of the solution.

Next president should embody university’s core values, USC community says

USC’s next president should have unimpeachable moral character and integrity, embrace meaningful community involvement and exhibit a deep commitment to transparent and accountable leadership.

That is the overarching message that USC faculty members, students, employees and other stakeholders emphatically shared with university leaders as the search for the institution’s 12th president continues.

Update on workplace standards, and reporting and investigations

Currently, our anticipated changes encompass the broad areas of ethics and core values; culture change; reporting and investigations; and human resources. As part of these changes, we will introduce needed infrastructure and technologies, recruit new leadership in critical areas, and revisit important policies and procedures with far-reaching input. Among our most pressing priorities, there was a clear and immediate need to improve in the area of complaint reporting, so we have already established the Office of Professionalism and Ethics (OPE). This new unit is transforming USC’s system for complaint monitoring and investigation, creating a centralized flow of information that improves our ability to address sensitive matters swiftly and systematically.

Addressing Sensitive Topics, Meeting Student Counseling and Mental Health Needs

With the addition of ten new counseling positions, new counseling and mental health services director Dr. Robert Mendola is expanding capacity to better meet mental health needs of USC students. Brenda Ingram, who came to USC in July to oversee relationship and sexual violence prevention and services, is already workings towards creating a cultural sea change. USC Student Health has also created a series of patient education materials (including several videos) to help them navigate to resources, understand standard of care for sensitive exams (publication is available in Chinese translation), and advocate on behalf of their own health.

New chief of professionalism and ethics wants to instill culture of fairness, integrity

Attorney and USC alumnus Michael Blanton oversees the university’s new Office of Professionalism and Ethics, a new office dedicated to handling complaints and sensitive investigations across the university. The new office will streamline and update the university’s processes for registering and dealing with complaints at all levels on both campuses. By introducing a centralized tracking system, USC administrators can spot trends and respond swiftly when necessary. Blanton, USC’s vice president of professionalism and ethics, expects the office to be formally announced and operational in the next two to three weeks.

Presidential Search process, advisory committee, and listening forums announced

The chair of the executive committee of the USC Board of Trustees, Rick Caruso, announced in an August 28 message, the process leading to the selection of the 12th president of the University of Southern California. The search process includes all-campus “listening sessions” (Sept. 13, 17, and 25) on both the University Park and Health Sciences campuses.

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